Rewards Terms

Frequently Asked Questions (FAQs)

1. How do I earn Mcash and Coins?

  • You can earn Mcash by spinning the wheel, referring friends, and completing certain tasks.
  • Coins are earned by playing free games, completing daily check-ins, scratch-and-win, and participating in rewards spins.

2. What is the minimum withdrawal amount?

  • The minimum withdrawal amount is Rs. 500.

3. How can I withdraw my earnings?

  • Go to the Redeem section and choose UPI cash or Google Play gift cards.
  • Ensure you have the minimum required balance.

4. What benefits do I get by joining Pro?

  • Access to play free games and earn coins.
  • Unlock scratch and earn, daily check-in, daily tasks, and bonuses.
  • Get free rewards spins, where you can win both coins and Mcash.
  • Increase your earning potential from referrals.

5. Can I refer my friends?

  • Yes! You get 1000 coins per referral.
  • If your referral joins Pro, you get Rs. 10 Mcash extra.

6. Is this a gambling app?

  • No, this is not a gambling app. Users earn rewards by playing free games and completing tasks.

7. Can I have multiple accounts?

  • No, multiple accounts are not allowed. If detected, your account may be banned.

8. Refund Policy

  • Pro Membership fees are refundable.

  • However, if users do not like our app, they can request a full refund within 7 days of purchase.

  • To request a refund, users must email their registered mobile number and a payment screenshot to our support team. ( Email : mgamee.playgames@gmail.com )

  • Refunds will be processed within 7 days of the request.

  • After a refund is issued, the Pro Membership account will be deleted, and users will lose access to all Pro features.

9. Why didn’t I receive my withdrawal?

  • Ensure you have met the minimum withdrawal requirement.
  • Payments are processed within 3-7 business days.
  • If you still face issues, contact support through the app.

10. Can my account be suspended?

  • Yes, if fraudulent activity like multiple accounts, VPN usage, or bot activity is detected, your account may be suspended.

11. Where can I contact support?

  • You can contact customer support through the Help Center in the app.